career growth, personal development, and leadership

New Program - Step Up! 

The information on the website for education, coaching or DEI strategy development is general. All workshops and programs are designed and finalized in a proposal after consultation with the client(s).

We can usually accommodate education or training with a minimum of 90 days notice. Facilitated conversations and book groups require 45 days notice unless none of our facilitators are familiar with the book in which case it is a 60 day window.

Project work such as DEI strategy, developing video, toolkit, handbook, or train-the trainer content requires a minimum of a six month retainer.

Coaching for individuals and teams is available in multi-session packages, or as a yearly retainer, and includes additional support by email/telephone. With flexibility we can usually fit new coaching clients in within 30 days.

contact us for more details about how we can work together.

Arizona State University
Case Western Reserve University
Clark University
Cleveland Clinic
Dartmouth University
Emory University
Hathaway Brown
Kent State University
John Carroll University
Rutgers University
Texas A & M
Temple Beth El
University of Alabama at Birmingham
University Hospital, Cleveland
University of Mississippi
University of Maryland, Baltimore


current & former

how it works


current & former

Are you ready to Step Up! and be an active ally in 2021? 

In this 3-part series we will engage in deep, meaningful conversation to learn about our biases and take action to dismantle oppression. 

Building on concepts from the books White Fragility (Robin DiAngelo), So You Want to Talk About Race? (Ijeoma Oluo), and How to Be an Anti-Racist (Ibram X. Kendi) the group will collectively strategize and support each other to move from thinking & reading to planning & acting.

  • Conversation will take place in a respectful and safe atmosphere of collaborative learning. 
  • Topics will include implicit bias, white fragility/privilege/accountability, ally behaviors, calling in/out and other, group initiated topics. 
  • This will be a combination of training, small group discussion and self-reflection.

Step Up! Moving from White Fragility to White Accountability will take place on three consecutive Saturdays: 

          Saturday, February 6, 2021    from 1:30 - 3:30 pm ET
          Saturday, February 13, 2021  from 1:30 - 3:30 pm ET
          Saturday, February 20, 2021  from 1:30 - 3:30 pm ET

Register on Event Brite. 

Attendance is limited to 25 participants.


EDUCATION  *  facilitation  *  STRATEGY

"Since our last meeting, I’ve gotten three articles published (or at least accepted for publication) and I've secured a book contract for an anthology, I’m currently working on a proposal for my book and revising two more articles for publication.  I’m hoping to be ready to stand for Full Professor in Fall 2019, and after that, I feel that a lot of options will open up for me. I’m very grateful for having had the opportunity to work with you last year; it really helped jump start my research productivity and made me feel more optimistic about my career! 
             Associate Professor, Research intensive state university, USA

"I had to send a follow up email to thank you for the great training. I have gone to many classes for this type of training in my career and, until yours, they have consistently evoked the same "eye poking, can't wait until it's over" response from me.  It was new and exciting to learn your strategies for working within the existing (though clearly unfair) power dynamics and then focusing on making a difference when you find yourself at a place to do so.  In addition to your thought-provoking exercises and discussion, your acceptance of where everyone in the room was made this a tremendously useful day - it seemed like for all of us. So thank you.  I thought I would be struggling to stay awake and instead I was disappointed when 4 o'clock rolled around!"                                            
​            Juli M., Leadership Retreat participant, Dayton, Ohio

"Amanda is incredibly gifted at finding powerful solutions for complex problems. She does this with three rare skills: (1) her ability to truly listen to others, (2) her ability to interpret/assess what she hears with an accuracy that is simply astonishing, and (3) her ability to turn that assessment into a clear plan of action, with meaningful input from co-workers.  I hired Amanda as a career coach and she helped me find simple, behavior-based solutions to problems that had been vexing my entire professional life. I use these solutions on a regular basis, now, and they have helped me to drastically improve my work life. I am now happier and more effective at my job."
            Sheryl Banks, Marketing and Community Relations Manager, Cleveland Hts-University Hts Public Library, Ohio

"Amanda provided Career Coaching over phone and email during my job search 6 months prior to graduation from Miami University. She was outstanding at asking questions that uncovered my true motivation for wanting a certain job or what motivated me in life. She helped me strategize how to show potential employers that I am an intelligent, hard working, and dedicated young professional ready to be in the workforce. She also helped me become more self-aware and attentive to my language so I could improve my professional speaking skills as well as ways of communicating electronically. With Amanda's coaching, I have achieved consistent results in the form of positive attention from potential employers including email contact, interviews, and job offers."
             R.B.A., High School teacher, Ohio​

"Having an external coach has helped me to move beyond the roadblocks and to achieve the goals I have set as a professor. My friends who are professors or family can offer terrific support; however, Amanda Shaffer has helped me to transform many issues because she brings such valued insight as a neutral observer of the situation. In that role, she has helped me sort through issues that can be changed from those that cannot.  The result is that I am better able to distinguish between the two and act accordingly." 
            Associate Professor,Research intensive public university, USA

"I was a little hesitant to try something as intimate as coaching over the phone or the internet, but Amanda is great at making a personal connection over digital media. She quickly offered me the right questions to help me approach a professional challenge with confidence and grace.  I so trust her judgment and professionalism that I now refer my clients who need coaching services to her."  
            Mistinguette Smith, principal , M Smith Consulting, LLC, Massachusetts

We specialize in making complex topics accessible through collaborative learning. That means we deliver interactive programs with tangible steps and concrete outcomes.

In consultation with you, we will design a customized proposal for diversity education, professional development, or DEI Strategy. Please contact usto discuss how we can build the program you need.

Recent Topics 

  • Reducing Search Committee Bias
  • White Fragility and Antiracism
  • Conquering Impostor Syndrome
  • Career Strategies for Women 
  • Diversity, Equity and Inclusion: Moving from Education to Action
  • Inclusive Communication in a Crisis
  • Dealing with Difficult People: “One bad apple...”
  • Understanding Implicit Bias
  • The Mindful Career: Using Self-Awareness to get from here to there
  • Work Life Balance & Other Modern Myths
  • Being the Boss without Being “Bossy”
  • Beyond Tenure: Designing your Academic Career
  • Finding your Northstar
  • Gender in the Workplace
  • ​Cultural Awareness with Cultural Humility

ACLU of Alabama
Better Business Bureau, Dayton & Miami Valley
Caldwell University
Campaign Legal Center
Cleveland Heights Public Library
Columbia University Irving Medical Center 
Commercial Real Estate Women (CREW) Network
Democracy Collabortiave
Gannon University
Hudson Community College
HERS Institute (Wellesley College & Bryn Mawr Colleges)
Higher Education Recruitment Consortium (HERC)
Kent State University
Metro NY & S. Connecticut HERC (Columbia University)
New England HERC (Harvard University)
New Jersey HERC (Princeton University)
Rutgers University
Swagelock Company
Thompson-Hine, LLC
TSCG Company 
University of Mississippi
Women's Leadership Collaborative
WriteSolutions, LLC
Young Nonprofit Professionals Network
YWCA Greater Cleveland

Through personal, one-on-one relationships Amanda Shaffer provides insight, guidance, accountability, and resources to help clients and teams develop actionable steps to achieve their goals.

Often when people are "stuck", or contemplating new directions, Coaching can provide the springboard for personal growth and potential transitions. 

Leadership Coaching is available for the established leader, emerging leaders, and leaders who are transitioning to "Act III" of their careers. 

A sample of topics that may be covered in a coaching engagement:

  • Identifying personal strengths and professional challenges
  • Developing emotional intelligence
  • Discovering and improving current leadership style and strengths
  • Increasing influence
  • Communication skills and executive presence
  • Identifying and embracing leadership moments

Self and peer evaluation of a leadership impact and emotional intelligence can be provided through a variety of assessments sucha as a 360 feedback tool (ESCI), DISC products or the Thomas-Kilmann Conflict Mode Instrument (TKI) is also available for team development.

​Please contact us for a free 30-minute consultation to help you decide if coaching is right for you. 


Step Up! is a new way that we are bringing people together for collective learning. Designed to be part training, part peer support and 100% personal growth, Step Up! groups focus on a single area where people want to move from "thinking" to "acting". 

Sustainable growth starts with intentional change, and intentional change leads to long-term results. If you are ready to move forward, join with folks like yourself to receive the information, tools, feedback and support necessary to move you toward the outcomes you want. 

January (3 sessions)

Step Up! Moving from White Fragility to White Accountability

February & March (3 sessions)
Step Up! Conquering Imposter Syndrome (registration coming soon)​