"Amanda provided individual DEI workshops and CREW Bay Area DEI leadership training in the Spring 2021. I really enjoyed the insightful and collaborative approach Amanda had with this and past CREW network events. She is an open, curious and non-judgmental guide to DEI learning. Her workshops helped me to better understand the many complex layers of DEI training needed to see things differently while understanding that this work is a constant evolution of self-learning. I’ve loved and valued the perspectives and introspective process as I continue to navigate my own DEI journey.

I would 100% absolutely! recommend Amanda Shaffer to other CREW chapters or CRE organizations. If you want to be an active learner and improve how you show up for your friends, family, co-workers and community, then I would say definitely hire Shaffer Coaching!"
              Jennifer VanderArend, Lead, CREW Silicon Valley DEI Task Force

"Since our last meeting, I’ve gotten three articles published (or at least accepted for publication) and I've secured a book contract for an anthology, I’m currently working on a proposal for my book and revising two more articles for publication.  I’m hoping to be ready to stand for Full Professor in Fall 2019, and after that, I feel that a lot of options will open up for me. I’m very grateful for having had the opportunity to work with you last year; it really helped jump start my research productivity and made me feel more optimistic about my career! 
 Associate Professor, Research intensive state university, USA

"I had to send a follow up email to thank you for the great training. I have gone to many classes for this type of training in my career and, until yours, they have consistently evoked the same "eye poking, can't wait until it's over" response from me.  It was new and exciting to learn your strategies for working within the existing (though clearly unfair) power dynamics and then focusing on making a difference when you find yourself at a place to do so.  In addition to your thought-provoking exercises and discussion, your acceptance of where everyone in the room was made this a tremendously useful day - it seemed like for all of us. So thank you.  I thought I would be struggling to stay awake and instead I was disappointed when 4 o'clock rolled around!"                                            
 Juli M., Leadership Retreat participant, Dayton, Ohio

"Amanda is incredibly gifted at finding powerful solutions for complex problems. She does this with three rare skills: (1) her ability to truly listen to others, (2) her ability to interpret/assess what she hears with an accuracy that is simply astonishing, and (3) her ability to turn that assessment into a clear plan of action, with meaningful input from co-workers.  I hired Amanda as a career coach and she helped me find simple, behavior-based solutions to problems that had been vexing my entire professional life. I use these solutions on a regular basis, now, and they have helped me to drastically improve my work life. I am now happier and more effective at my job."
Sheryl Banks, Marketing and Community Relations Manager, Cleveland Hts-University Hts Public Library, Ohio

"Amanda provided Career Coaching over phone and email during my job search 6 months prior to graduation from Miami University. She was outstanding at asking questions that uncovered my true motivation for wanting a certain job or what motivated me in life. She helped me strategize how to show potential employers that I am an intelligent, hard working, and dedicated young professional ready to be in the workforce. She also helped me become more self-aware and attentive to my language so I could improve my professional speaking skills as well as ways of communicating electronically. With Amanda's coaching, I have achieved consistent results in the form of positive attention from potential employers including email contact, interviews, and job offers."
R.B.A., High School teacher, Ohio

"Having an external coach has helped me to move beyond the roadblocks and to achieve the goals I have set as a professor. My friends who are professors or family can offer terrific support; however, Amanda Shaffer has helped me to transform many issues because she brings such valued insight as a neutral observer of the situation. In that role, she has helped me sort through issues that can be changed from those that cannot.  The result is that I am better able to distinguish between the two and act accordingly." 
Associate Professor,Research intensive public university, USA

"I was a little hesitant to try something as intimate as coaching over the phone or the internet, but Amanda is great at making a personal connection over digital media. She quickly offered me the right questions to help me approach a professional challenge with confidence and grace.  I so trust her judgment and professionalism that I now refer my clients who need coaching services to her."  
M. Smith, principal , M Smith Consulting, LLC, Massachusetts

We specialize in making complex topics accessible through collaborative learning. That means we deliver interactive programs with tangible steps and concrete outcomes.

In consultation with you, we will design a customized proposal for diversity education, professional development, or DEI Strategy. Please contact usto discuss how we can build the program you need.


  • American Civil Liberties Union (ACLU), NY
  • ACLU of Alabama
  • Better Business Bureau, Dayton & Miami Valley, OH
  • Campaign Legal Center, DC
  • Cleveland Clinic, OH
  • Cleveland Heights Public Library, OH 
  • Commercial Real Estate Women (CREW) Network, KS
  • CREW Network San Francisco, CA
  • CREW Network Orlando, FL
  • Democracy Collaborative, DC
  • Hathaway Brown School, OH
  • Lahey Medical Center, MA
  • Swagelock Company, OH
  • Temple Beth El, OH
  • Thompson-Hine, LLC, OH
  • The Shopping Center Group (TSCG), GA
  • University Hospital, OH
  • Women's Leadership Collaborative of Dayton, OH
  • Write Solutions, LLC, NC
  • Young Nonprofit Professionals Network, OH
  • Young Nonprofit Professionals Network, PA 
  • YWCA of Cleveland, OH

Academic Clients

Through personal, one-on-one relationships Amanda Shaffer provides insight, guidance, accountability, and resources to help clients and teams develop actionable steps to achieve their goals. Often when people are "stuck", or contemplating new directions, Coaching can provide the springboard for personal growth and potential transitions. 

Leadership Coaching is available for the established leader, emerging leaders, and leaders who are transitioning to "Act III" of their careers. 

A sample of topics that may be covered in a coaching engagement:

  • Identifying personal strengths and professional challenges
  • Developing emotional intelligence
  • Discovering and improving current leadership style and strengths
  • Increasing influence
  • Communication skills and executive presence
  • Identifying and embracing leadership moments

Self and peer evaluation of a leadership impact and emotional intelligence can be provided through a variety of assessments sucha as a 360 feedback tool (ESCI), DISC products or the Thomas-Kilmann Conflict Mode Instrument (TKI) is also available for team development.

​Please contact us for a free 30-minute consultation to help you decide if coaching is right for you. 


career growth, personal development, and leadership

The information on the website for education, coaching or DEI strategy development is general. All workshops and programs are designed and finalized in a proposal after consultation with the client(s).

We can usually accommodate education or training with a minimum of 90 days notice. Facilitated conversations and book groups require 45 days notice unless none of our facilitators are familiar with the book in which case it is a 60 day window.

Project work such as DEI strategy, developing video, toolkit, handbook, or train-the trainer content requires a minimum of a six month retainer.

Coaching for individuals and teams is available in multi-session packages, or as a yearly retainer, and includes additional support by email/telephone. With flexibility we can usually fit new coaching clients in within 30 days.

contact us for more details about how we can work together.

how it works


  • How to be an "Upstander": Responding to Bias
  • Reducing Search Committee Bias
  • White Fragility and Antiracism 
  • Diversity, Equity and Inclusion: Moving from Education to Action
  • Dealing with Difficult People: “One bad apple...”
  • The Mindful Career
  • Being the Boss without Being “Bossy”
  • Finding your Northstar​
  • ​Cultural Awareness with Cultural Humility

  • Diversity, Inclusion & Belonging: Leading with Intention
  • Conquering Impostor Syndrome
  • Career Strategies for Women 
  • Inclusive Communication in a Crisis
  • Understanding Implicit Bias
  • Work Life Balance & Other Modern Myths​
  • Beyond Tenure: Designing your Academic Career
  • Gender in the Workplace


Nonprofit/Private Sector Clients

  • Arizona State University, AZ
  • Binghamton University, Harpur College, NY
  • Brenau University, GA
  • Caldwell University, NJ
  • Case Western Reserve University, OH
  • Clark University, MA
  • Cleveland Institute of Music, OH
  • Columbia University Medical Center, NY
  • Dartmouth University, NH
  • Department of Physiology & Biophysics, CWRU, OH
  • Emory University, GA
  • Gannon University, PA
  • Hudson Community College, NJ
  • HERS Institute (Wellesley & Bryn Mawr Colleges), MA
  • Higher Education Recruitment Consortium (HERC), CA
  • HERC Metro NY (Columbia University), NY
  • HERC New England (Harvard University), MA
  • HERC New Jersey (Princeton University), NJ
  • John Carroll University, OH
  • Kent State University, OH
  • Oberlin College, OH
  • Rutgers University, NJ
  • Rutgers Biomedical & Health Sciences, NJ
  • Rutgers School of Communication and Information, NJ
  • Texas A & M, TX
  • Tufts University, MA
  • University of Alabama at Birmingham, AL
  • University of Mississippi, MI
  • University of Maryland, Baltimore, MD
  • University of South Carolina, College of Education, SC